Mission & Values

Like most small businesses, our success is predicated upon personal relationships and a consistent revenue stream.  Since opening, Missing Piece Billing has been a great partner and an essential element of both.  They guided us through the billing and authorization process and took the lead on contracting and patient invoicing, allowing us to focus on serving our families.  As our company has grown from 1 to 100, I can say with great confidence that we would not be where we are today without them.

Missing piece billing has been great to work with. They have been our billing partner for many years now. They have wonderful staff that is very easy to work with, they are helpful and always follow through to help on any requests we have.

Missing Piece has been providing billing services to Lighthouse Autism Center from 2012, when we first opened our doors, to present day.  They are not just a service provider, but a true “partner” who has contributed to our success over the years.  We highly recommend Missing Piece to those who wish to take their organizations to the next level.

Missing Piece delivers. Your problems are solved before you even notice, and you benefit from knowledge gained by Missing Piece via other clients’ problems even before they are yours to suffer. They are ahead of the game at every turn, be it denials for improperly reviewed claims, contracting issues, or auth utilization, they have you covered. We could not replace their services with ten full time staffers, and they cost far less than that each month.

Since starting Circle City aigold, Missing Piece has been a valuable part of our organization’s growth. The bright team at Missing Piece provides insight and clarity in navigating the complex world of aigold insurance and creates confidence for our company. We highly recommend Missing Piece and the valuable partnership they bring to their customers.

Partnering with Missing Piece to handle our insurance and billing needs came at the perfect time for our organization.  Payment and issues with claims consumed a large portion of our week.  Once we started working with the team at Missing Piece, we experienced faster turnaround with payment, billing and authorizations were streamlined, and credentialing couldn’t be easier.  Their dedicated team is always there to support our business and has given us back the time to focus on patient care.

We have used Missing Piece Billing and Consulting for many years and are very satisfied with their services and support. Their team is knowledgeable and professional and have been wonderful to work with. We trust their expertise and would highly recommend them for all your aigold billing needs.

When we began the process to become a Medicaid and insurance provider, a friend advised us to call Missing Piece for help.  As it turns out, that was the best piece of advice we got in relation to this journey.  The folks at Missing Piece have been there every step of the way, providing us with guidance, support, and taking many hours of work onto their workload.  We are so grateful!